The client must be employed, but a permanent employment is not required. Certainly, if he/she does not have a permanent contract, he/she must have a guarantor or the loan repayment must match the employment contract duration.

In addition to salary, for the purposes of creditworthiness analysis, we can take into account other monthly regular inflows (e.g. lease agreement, service contract...). Undocumented inflows can be taken into account for the purpose of analysis, only if it is an application for a quick cash loan and if other conditions for the loan have been met.

In order to check whether the client can apply for a loan or not, account statements or pay slips for the last 3 months are required. After that, the client certifies the documentation (certificate and salary attachment). If it is a mortgage loan, an appraisal is also necessary.

Additional costs: RKB, bills of exchange, loan processing. If it is a housing or cash loan with mortgage - the cost of real estate appraisal, life insurance policy, real estate insurance policy, the cost of making a lien statement.

Early loan repayment can be in full or in part.

- If the balance of the debt on the day of loan closing is less than EUR 10,000, the fee for early repayment shall not be charged, and if it is higher than EUR 10,000, the fee for early repayment is 1% of the debt (unless otherwise defined by the Decision and Loan Agreement)

- Partial liquidation is used in the case when the client pays more money than his due obligations, and less than necessary to repay the entire loan. For partial liquidation, it is very important for the client to choose whether he/she wants to keep the number of installments and reduce the amount of individual annuity or to keep the amount of annuity and reduce the number of remaining installments. On an annual basis, the client can repay up to EUR 10,000 without a fee for early repayment.

All customers who have opened an account with the Bank may be the beneficiaries of MC debit cards. MasterCard Standard, MasterCard Gold credit cards can be used only by regular customers of the Bank.

• Cash withdrawal WITHOUT COMMISSION at the Lovćen banka AD ATMs.

• Your account accessibility 365 days a year, 24 hours a day at our and other banks' ATMs in the country and abroad!

• Possibility to change your PIN at ATMs.

• Checks of the account balance at all Lovćen banka AD ATMs 24 h a day.

• Payment by MC card for goods/services in all stores bearing the MasterCard sign in the country and abroad.

• Purchases by card via the Internet.

The customers such as: non-residents, foreign nationals, employees in embassies or diplomatic-consular missions and foreigners with residence in our country, at their request, upon opening of a transaction account, may be issued the MC debit card.

• Keeping your expenses under control, paying a percentage of your choice!

• Each of your repayments increases your credit limit again.

• Possibility of being issued two additional cards linked to the main card account.

• Simple procedure of obtaining credit by credit card.

Around 14 days.

Since recently, new limit on the ATM is 500 and 1000 in total (if the answer is 200 at the ATM and 500 in total it can be tolerated because the changes have been recently introduced)

EUR 3000 for all types of cards.

No, all cards delivered during the day are activated at 4 p.m. at the end of the working day when we send the activation file to the processor (it is enough to say that they are activated immediately because this part about the files is not known to them).

Yes, only for the first transaction.

No, the PIN for the reissued card is the same as for the previous one that has expired.

Up to 40 euro.

He/she pays a commission for withdrawals at ATMs, while there is no commission for paying at POS terminals.

1.20 euro

By entering previously created PIN – it serves for both, login and confirmation of payment.

Yes.

Yes, from EUR foreign currency to current account and vice versa, then from current to a credit card and savings, but not vice versa.

3 euro

Yes.

Yes. If he/she has an EMON token that he/she created through another bank, we can attach a service to it without the cost of creating a new token. The client would pay only a monthly fee of 5 euro.

5 euro fixed.

To open an account or make a deposit, your presence in person is required and a valid identification document (ID card/passport).

The authorization has to be certified by the competent authority (notary, court).

Customers can do this by signing the authorization in branch. It requires the presence of transaction account holder and authorized person, with valid identification documents.

Deposit account is to be opened by legal representative (parent) or custodian. The legal representative must present an identification document. In addition to the identification document, birth certificate of the minor is required. The custodian has to present an ID document and the custodianship appointment decision.

Clearing includes all payments below EUR 1,000.00 to the clients of other banks (with the exception of public companies’ accounts - which start with the number 8 - Ministry of Interior, Police Directorate, Customs, etc.) and they are realized in three clearing cycles 11h, 13: 30h and 16h.

RTGS are orders over 1,000.00 euro which are realized quickly, after the approval. RTGS are also all orders under 1000.00 euro for public companies and start with 8 – Ministry of Interior, Customs, Police Directorate).

The exchange rate list changes every working day and is valid from 08 to 20h.

Due deposits are calculated every day except Sunday. Deposits due on Sunday are calculated on Monday.

Yes. The fee for one blocking is 10.00 euro.

To receive a remittance from abroad, you need to send instructions for a foreign currency inflow to the person from whom you claim an amount or from whom you expect a foreign inflow.

The Bank will inform you about the inflow from abroad via e-mail.

To transfer funds from the foreign currency account to the transaction account, you need to deliver us a completed application for a transfer from the foreign currency account to the transaction account (on the corporate letter-head), signed by an Authorized Signator

If there was a payment from abroad, the client is sent a notice of inflow and a request to submit the necessary documentation for booking/recording of it (the basis of inflow).

The requested instructions are generated from the system and sent to an authorized e-mail address.

In order for the inflow to be recorded/booked, the client must submit the basis of the inflow (in the form of an invoice or contract). In case of inflow of funds in favor of a natural person, it is necessary to additionally fill in the standard statement on the purpose of the transaction and the source of the funds. In addition to the above, the bank may request additional evidence of the source of funds (e.g. in the form of a statement of the sender of funds from his/her bank).

We calculate the commission from the system depending on the amount, option, currency of payment, destination of payment. On the following pages 

www.lovcenbanka.me/me/stanovnistvo/racuni/transakcioni-racun   

www.lovcenbanka.me/me/privreda/platni-promet/transakcioni-racun  

clients can find payment tariffs in national and international payment operations for natural persons and legal entities.

We do not provide this information over the phone in order to protect our clients, but we refer them to one of our branches / counters where colleagues can give them the information on the balance on the basis of the analytical card of the foreign currency account.

SWIFT confirmations are sent automatically via the ACK2MAIL application to the e-mail address provided by the client. If it happens that the client does not receive the requested SWIFT, we take the specified confirmation manually from the system and send it to the authorized e-mail address.

We fill in the above mentioned form based on the information from the CORE database and send it to the client (in addition, we also send instructions for the inflow of funds from abroad which contain all the data necessary for the inflow).

Foreign currency account transactions are sent on a monthly basis to all clients. Certain clients receive them on a daily basis after each change. Requests for delivery of analytical cards are sent to authorized addresses by generating them from the system using the application for foreign exchange operations.

We calculate the conversion of funds through the foreign currency application and forward it to the client for signing so that we can confirm that he/she agrees with it (this applies to conversions larger than 10,000 euro).